Effective date: September 30, 2026
This is the agreement between you and American Dumpsters for your dumpster rental. You accept it when you check the box at checkout and place your order. Please read section 11 and section 12 in particular, because they limit what we are responsible for.
1. Who we are and who actually delivers your dumpster
American Dumpsters arranges your rental. We do not own the trucks, we do not employ the drivers, and we do not operate the disposal facility. An independent, licensed hauling company performs the delivery, the pickup, and the disposal. In legal terms, we act as a broker.
We select the hauler, we set the price you pay, we schedule the job, and we are your point of contact from start to finish. The hauler is an independent contractor, not our employee, agent, partner, or joint venturer. Section 10 explains what that means for responsibility.
2. What you pay, and when
Your rental rate. The rate depends on the container size you choose and on your delivery address. Your rate is shown at checkout before you pay.
Other charges with your order. If anything besides the rental rate applies to your order, it appears as its own line in your order summary at checkout, before you enter payment, and the total you approve includes it. Nothing is added to that total afterwards except the charges this agreement describes.
Sales tax. The total shown at checkout is the amount we charge. We do not add or collect sales tax on it.
Charges after your rental. Sections 3, 4, 5, 6, 7, and 9 describe charges that can only be worked out after the job: extra days, weight over the included amount, contaminated loads, prohibited material, items with a per-item fee, overloads, and failed deliveries. Those are billed to the payment method you saved at checkout, under the authorization in section 13, and never before we email you an itemized notice.
3. Delivery, rental period, and extra days
Your container. We deliver the size you booked, or a similar or larger container at no extra cost. The included weight and the rates stay the ones shown at checkout for the size you booked.
Your delivery day. We deliver on the date you choose at checkout. If the hauler cannot make that date, we deliver on the next available day and tell you as soon as we know. A date we move is never a failed delivery, and you are not charged for it.
Your rental period. Your rental includes the number of days shown at checkout and on your order confirmation, counted from the day the container is delivered.
After the included days, each additional day is billed at the daily extension charge shown at checkout. Extra days are counted from the day after your included period ends through the day the container is hauled, and are billed after pickup.
The standard maximum term is thirty days. If you need it longer, call or text us and we will arrange it. If a container stays past thirty days without arrangement, the daily extension charge keeps running and we may schedule pickup after giving you notice.
To end your rental, request pickup by phone, text, or through the pickup request form on our site. Your rental period runs until the container is actually hauled, so request pickup as soon as you are finished.
4. Included weight, overage, and the scale ticket
Each container size includes a set weight allowance. The included weight for the size you booked is shown at checkout and on your order confirmation.
Weight above the included allowance is billed at the overage rate per 1,000 lbs shown at checkout.
How weight is measured. The loaded container is weighed at the disposal facility on a certified scale. The facility’s certified scale ticket is the measurement we use, and it is final and conclusive for calculating any overage under this agreement. We will include a copy of the scale ticket with the itemized notice we send you before charging.
When you will hear about it. Disposal facilities do not always report promptly. Weight charges are usually processed within a few weeks of pickup, and in some cases four to eight weeks or longer, depending on how quickly the facility reports. We will send the itemized notice as soon as we have the ticket.
5. The clean concrete container: single material, and what happens if it is contaminated
The clean concrete container is booked by phone, in the twenty yard size only. It is a low-sided box, because clean concrete reaches legal axle weight long before a tall box is full. Its price and its overage rate per 1,000 lbs are the ones we quote when you book.
There is no weight limit on this container, because clean material can be crushed and recycled instead of landfilled. In exchange, there is one strict rule.
Single material only. Acceptable: concrete, brick, block, pavers, and stone. Broken asphalt is acceptable as its own separate load, never mixed with concrete. Every load must be one material.
Not acceptable in this container, at all: dirt, soil, sod, fill, roots, wood, metal, drywall, roofing, trash, plastic, or any household or construction debris.
If a clean concrete load is contaminated, the entire load is billed per 1,000 lbs at the overage rate, from the first pound. Contamination means the facility cannot recycle the load, so it is landfilled and weighed like any other load. When that happens, the unlimited-weight benefit does not apply and the whole weight on the certified scale ticket is charged per 1,000 lbs at the overage rate we quoted, in addition to your rental rate. We will send you the scale ticket and, where the hauler or the facility provides them, photographs of the contaminating material.
If you are not sure whether what you have qualifies, call or text us before you load. We would much rather send the right container than bill you for the wrong one.
6. Prohibited materials
Do not place any of the following in any container:
Hazardous waste of any kind. Liquids of any kind. Wet paint, stains, solvents, lacquers, and thinners. Oils, fuels, and any container that held them. Propane tanks, gas cylinders, and pressurized containers. Batteries of every type. Asbestos and any material containing it. Medical or biohazardous waste, including sharps. Fluorescent tubes and bulbs. Electronics. Railroad ties and treated timbers. Animal carcasses. Food and kitchen waste. Contaminated soils. Anything radioactive or explosive.
Items with a per-item fee. Some items can go in a container only for an extra fee that the hauler or the disposal facility charges for each one, such as mattresses and box springs, tires, and appliances, including ones that contain refrigerant. What is accepted, and the fee, depend on your area, so ask us before you load one. If the hauler or the facility charges us for an item in your load, we charge you the same amount under section 13.
Also not accepted in standard containers: dirt, soil, sod, and fill of any kind. These need a dedicated container, which we book by phone. Call or text us.
Local disposal facilities set their own rules and those rules change. If you are unsure about an item, ask us before you load it. It is free to ask and expensive to guess.
If prohibited material is found in your load, you are responsible for all charges, costs, and expenses we actually incur as a result, including additional labor, equipment, additional trips, testing, regulatory compliance, and third-party disposal or facility fees, billed under section 13. Where the material can be removed safely, we will contact you first and give you a short window to remove it yourself before we arrange removal at your cost.
7. Loading, the fill line, and overloaded containers
Load evenly and fill no higher than the top rail of the container. Nothing may protrude above the rail or over the sides. This is not a preference, it is what allows the load to be legally tarped, secured, and transported on a public road.
The driver may refuse to haul an overloaded, overfilled, or unsafely loaded container. Drivers and carriers have their own independent legal obligations regarding how cargo is distributed and secured, and a driver’s decision that a load cannot be safely or legally transported is final.
If your container is overfilled or over the legal road weight when we arrive:
- We will contact you to level or lighten the load, and return. A failed delivery charge under section 9 applies to the wasted trip; or
- Where it is safe and legal to do so, we may haul it anyway and bill the resulting weight and facility charges under sections 4 and 13.
Which of the two applies depends on what is safe and legal at the curb that day. We will tell you which one before you are charged.
8. Placement, access, and property damage
Your responsibilities. You confirm that you own the delivery location or have permission to place a container there. You confirm the placement area is clear, accessible, and reasonably level, with roughly sixty feet of straight clearance for the truck and no low wires, branches, eaves, or overhangs above the drop path. You must have the area clear at the delivery time and the container clear and accessible at pickup, with no vehicles, equipment, or material blocking it.
Weight of the equipment. A loaded roll-off container and the truck that carries it are extremely heavy. You warrant that the surface you have asked us to drive on and place the container on can bear that weight.
Property damage. Trucks and containers can damage the surfaces they travel over and rest on, and can damage what is buried beneath them.
Except in the case of gross negligence, recklessness, or intentional misconduct by us or by the hauler, you assume the full risk of, and waive any claim against American Dumpsters and the hauler for, damage to: driveways, aprons, streets, roadways, curbs, sidewalks, walkways, pavement, blacktop, pavers, and any other driving or parking surface; lawns, landscaping, and irrigation systems; septic systems, wells, drain fields, and underground utilities, pipes, and cables; and awnings, overhangs, eaves, gutters, and low wires, arising from placing, servicing, or retrieving the container along the route you directed.
If you want the container placed somewhere that worries you, tell us and put plywood or boards down. We will do our best to work with you.
The driver’s judgment. The driver will not place a container in an area they judge unsafe, illegal, or likely to cause damage. If that happens on delivery day, we will contact you to agree on another spot. If no workable spot exists, section 9 applies.
Permits. A container placed on a public street, sidewalk, or right of way may require a permit from your city or county. Getting that permit, and paying for it, is your responsibility. So are fines or towing costs from placing a container where it is not permitted.
Do not move the container. Once placed, do not move, tow, drag, or relocate it. If it needs to move, call us and we will arrange it. A relocation is a truck movement and may carry a charge, which we will tell you before we do it.
9. Failed delivery and failed pickup
If we dispatch a truck and cannot complete the job for a reason within your control, a failed delivery charge applies, in the amount shown at checkout. Common triggers:
- Nobody available to confirm placement where confirmation was needed, and no clear placement instruction on the order.
- The placement area is blocked by vehicles, equipment, or material.
- A locked gate, fence, or barrier we were not told about.
- Low wires, branches, or clearance that make the placement impossible.
- The area is inaccessible, unsafe, or the driver reasonably judges the surface cannot bear the load.
- At pickup: the container is overfilled, blocked, or inaccessible.
- At pickup: prohibited material is visible in the container.
We will always tell you what happened and what the charge is before we bill it. If the failed trip was our fault or the hauler’s, you are not charged.
10. We arrange the service, an independent hauler performs it
American Dumpsters arranges dumpster rental services and selects a licensed independent hauling company to perform them. We do not control the truck, the driver, the route, or the on-site conduct of the hauler’s crew, and we are not responsible for the independent acts or omissions of the hauler or its employees. Claims arising from how the hauler performed the physical work are between you and that hauler, and we will give you their identity and contact details on request and help you reach them.
Nothing in this section attempts to disclaim our own responsibility for our own conduct, including our selection of the hauler.
11. LIMITATION OF LIABILITY
PLEASE READ THIS SECTION CAREFULLY. IT LIMITS WHAT AMERICAN DUMPSTERS IS RESPONSIBLE FOR, INCLUDING FOR OUR OWN NEGLIGENCE.
To the fullest extent permitted by law, American Dumpsters is not liable to you for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, delay, loss of use, or diminution in property value, arising out of or relating to this agreement or your rental, whether the claim is based in contract, negligence, or any other theory, and whether or not we were advised such damages were possible.
To the fullest extent permitted by law, American Dumpsters’ total liability to you for all claims arising out of or relating to this agreement or your rental, including claims based on our own negligence, will not exceed the total amount you actually paid us for that rental.
This section does not apply to, and does not limit our liability for: our own gross negligence, recklessness, or intentional misconduct; personal injury or death; or anything else that applicable law does not permit us to limit. If the law of your state does not allow some part of this section, that part does not apply to you and the rest still does.
12. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless American Dumpsters and its owners, officers, employees, and agents from any claim, demand, loss, fine, penalty, cost, or expense, including reasonable attorney’s fees, brought by anyone and arising out of: your use of the container; the materials you or anyone else placed in it; the placement location and access route you directed us to use; your breach of this agreement, including placing prohibited or contaminated material in a container; your failure to obtain a required permit; or injury to any person or damage to any property caused by the container while it is in your possession.
This does not apply to any claim to the extent it is caused by our own negligence, gross negligence, recklessness, or intentional misconduct, or by the hauler’s.
13. Your saved payment method and charges after the rental
When you check out, you authorize American Dumpsters to save your payment method with our payment processor, Stripe, and to charge that saved method for amounts you owe under this agreement after your rental ends.
What we may charge for. Only the charges named in this agreement: additional rental days beyond the included period (section 3), weight above the included allowance (section 4), a contaminated clean concrete load (section 5), prohibited material handling and items with a per-item fee (section 6), overload consequences (section 7), and a failed delivery or failed pickup (section 9).
How the amount is worked out. Additional days are the number of days past your included period multiplied by the daily extension charge shown at checkout. Weight overage is the weight above your included allowance on the disposal facility’s certified scale ticket multiplied by the overage rate per 1,000 lbs shown at checkout. A contaminated clean concrete load is the full weight on the certified scale ticket multiplied by the overage rate we quoted for it. A failed delivery is the single failed delivery charge shown at checkout, once per failed trip. Prohibited material handling, and an item with a per-item fee, are what the facility and hauler actually charge us, passed through without markup.
When it happens. Charges are one-off, not recurring. This is not a subscription and there is nothing to cancel. Normally we charge within thirty days of your container being hauled. Weight charges can take longer, because they wait on the disposal facility’s reporting, and can be processed up to ninety days after pickup.
You always get notice first. We email you an itemized notice before we charge, showing what the charge is for, how it was calculated, and a copy of the certified scale ticket where one applies. If the notice looks wrong to you, reply or call or text us before it is charged and we will look at it.
If your card changes. If your saved card is reissued under a different card brand, we will contact you to authorize the new card before charging it.
If you want to pay another way. Tell us when you get the notice and we will take payment another way, and remove the card from file.
14. Cancellations and changes
Cancel more than 24 hours before your delivery date and you get a full refund. Call or text (727) 629-5501.
Cancel within 24 hours of your delivery date, or once the truck is dispatched, and the failed delivery charge in section 9 applies, in the amount shown at checkout.
The 24 hour window applies to bookings placed on or after 30 August 2026.
To change your delivery date, size, or address, call or text us as far ahead as you can. A change of address can change your rate, because the rate depends on the address, and we will confirm the new amount with you first.
15. Calls, texts, and emails
Calls are recorded. Calls to and from American Dumpsters are recorded. You hear a notice at the start of the call. If you would rather not be recorded, text or email us instead. See our Privacy Policy for how recordings are stored and how to have yours deleted.
Texts about your rental. We use the phone number on your order to text you about the job itself: delivery windows, driver arrival, pickup confirmation, and anything that has gone wrong. These are service messages about the rental you booked. Reply STOP at any time to stop them, and we will stop within ten business days at the outside, though in practice it is immediate. Stopping texts may mean we have to call you instead. Message and data rates may apply.
We will not send you marketing texts unless you separately opt in to them, which is not part of booking a rental and is never a condition of getting one.
16. If something goes wrong
Talk to us first. Before anything formal, call or text (727) 629-5501 or email us, and give us a fair chance to fix it. Most billing questions are settled the same day. We ask that you contact us and give us thirty days to resolve a dispute before starting any legal proceeding.
Governing law and venue. This agreement is governed by the laws of the State of Florida, without regard to its conflict-of-laws rules, and any action arising out of it will be brought in the state or federal courts serving Hillsborough County, Florida.
Your home state’s law. If you live outside Florida, nothing in this agreement takes away a right or remedy your own state’s consumer protection law gives you and does not allow you to give up.
17. Other terms
Responsibility for the container. From delivery until pickup, the container and everything in it is your responsibility. Keep children and pets away from it. Do not climb on or into it. Do not light anything in it. Do not overload it.
Ownership. The container stays the property of the hauler or its owner at all times. You are renting the use of it, and you must not sell, sublet, encumber, or allow a lien on it.
Contents. Everything you place in the container becomes the property of the hauler or the disposal facility on pickup. Do not put anything in the container that you want back, and do not put anything in it containing personal or confidential information you would not want disposed of.
Weather and events outside our control. We are not responsible for delays or failures caused by things outside our reasonable control, including weather, road closures, disposal facility closures, strikes, accidents, and government action. We will reschedule as quickly as we can and you will not be charged a failed delivery charge for one.
Changes to this agreement. The version of this agreement in effect on the day you place your order governs that rental. We may update it for future rentals, and the effective date at the top will change when we do.
If part of this is unenforceable. If a court finds any part of this agreement unenforceable, that part is limited or removed to the minimum extent necessary and the rest stays in force.
Assignment. You may not transfer this agreement. We may assign it to a successor if the business is sold or transferred.
The whole agreement. This agreement, together with your order confirmation and the charges shown at checkout, is the entire agreement between you and American Dumpsters about this rental, and replaces anything said beforehand.
Questions
Call or text (727) 629-5501. A real person answers.
Text message service
American Dumpsters LLC sends text message updates and responses to consumer customers about pricing and products offered at https://american-dumpsters.com.
When you opt-in to the service, we may send you a message to confirm your signup. Message and data rates may apply. Message frequency varies. Text “HELP” for help. Text “STOP” to cancel.
You can cancel this service at any time. Just text “STOP” to (727) 629-5501. After you send the message “STOP” to us, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending you messages again.
If at any time you forget what keywords are supported, just text “HELP” to (727) 629-5501. After you send the message “HELP” to us, we will respond with instructions on how to use our service and how to unsubscribe.
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If you have any questions regarding privacy, please read our privacy policy.
